Made In Nature Hokkaido Milk Moisture Rich Body Lotion

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Hokkaido Milk Body Lotion is a rich blend of nourishing milk protein, vitamin B3 and natural extracts that leave skin beautifully pampered.

Enriched with milk protein, this body lotion effectively restores the skin’s natural moisture balance, while promoting elastin production, improving skin elasticity and making it smooth and supple.

Included Vitamin E to protect against environmental damage and prevent the premature signs of ageing, this body lotion will leave the skin moisturized, smooth and soft all day long.

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Shipping Policy

Please allow 1-2 business days for your order to process before it is shipped. Orders on Friday after 11:00AM will only be processed on the following business day.


We aim to deliver your goods in the quickest time possible. You will be able to receive your parcel within 3-5 working days for (West Malaysia), 5-7 business days for (East Malaysia).

We hope our beloved customers understand that Cason Group contracts third party logistics for our deliveries, and as much as we hope for parcels to arrive on time, parcels can suffer delays beyond our control. However, please rest assured we're on your side and will assist in any way we can.

* This does not include [PRE-ORDER]

* Business days do not include weekends and also Public Holidays.


Delivery Period for East Malaysia during MCO Periods

Kindly do expect delay on parcel deliveries for East Malaysia during MCO period. Due to the reduction of flight frequency throughout MCO period, East Malaysia customers do expect to receive the packages in 7-14 business days. We will try our best to prepare your orders and send them out as soon as we can.

Refund Policy

Cason Group shall use its best efforts to ensure that all orders are correctly fulfilled. Should there be any discrepancy of product(s) delivered and our consumer wishes for return and refund, please notify us by sending an email to cx@cason.com.my within 7 days upon receiving the product(s).

 

Item purchased online through www.beautyinsider.com.my/, https://insidermall.my/  are returnable / refundable ONLY for product(s) that have been highly misrepresented.

 

  • Defected
  • Product is expired
  • Incorrect Product(s)
  • Damaged Goods with T&C
  • Wrong Delivery
  • Other Reason

 

We do not accept refund on the below scenarios:

 

  • Free gift and samples.
  • Glassware Item
  • PRE-ORDER
  • Product(s) was used or unsealed.
  • Product(s) not sold by Cason Group
  • Product(s) damaged by customers / courier company
  • Product(s) received more than 7 days
  • Return of parcel due to failure of recipient in accepting/ collecting the parcel.

 

Procedure for request to refund.

 

  • The return of a product by consumer does not automatically warrant for a refund. Cason Group will inspect the returned product upon receipt of the same.

 

  • All return must be in good condition and all original packaging (including invoice) must be in place for a reasonable refund to be issued.

 

  • Alternatively, consumer may bring the affected product(s) to our head office in Petaling Jaya.

Cason Group Sdn Bhd

A-G-07, Tower A,

Zenith Corporate Park,

Jalan SS7/26, Kelana Jaya,

47301 Petaling Jaya, Selangor

Malaysia.

(+60)16 261 3135

(+60)3 7880 6999

 

  • Consumers shall be responsible for the risks and condition of the product to be returned until it reaches us at our main office building. Cason will not be liable for any loss or damage to the product(s) prior to the product(s) being received by us. You are advised to pack safely to prevent any loss or damage to the product(s) or its box or its original packaging.

 

  • Once we have received your return at our head office, we will credit you in the same manner as your original payment within 7 days of receiving the return item.

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