You can join for FREE. Simply create an account or log in here if you have an existing account already.

You can earn points by shopping at Insider Mall. For every 1 SGD spent, it will be equivalent to 1 point. The points will be added to your account after every completed order.

We have partnered with several beauty and lifestyle brands to provide you with special offers, discounts, vouchers, and perks. You may claim any of the rewards according to your tier. For example, you are a Gold tier member, you may claim rewards available for you under both Gold and Basic tiers.

The Insider Rewards currently has 3 tiers:
BASIC Tier - Under 499 Points accumulated in a year
GOLD Tier - Above 500 Points accumulated in a year
PLATINUM Tier - Aside from your current points, it is a personalized subscription tier that offers curated rewards according to your interests. Users can subscribe monthly or annually. We’re currently working on this tier, so look forward to it once it’s up!

The more points you earn, the more you can upgrade your tier accordingly! Once you reach a new tier, it is valid for 12 months.

The Platinum tier can only be unlocked when you take our personalized quiz that gives you a curated plan according to your interests. It’s currently in the works - we will let you know once it’s live!

The tiers are based on points accumulated per account. The more points you earn when you shop with us, you can automatically upgrade to the next tier to enjoy more benefits and perks.

As for Platinum tier, aside from benefits from the Basic & Gold tier, they will have curated and guaranteed premium beauty and lifestyle rewards.

You may view current tier status and points balance in your My Account page.

Your current tier and points will be valid for 12 months from the date/s they are originally earned. Remember to spend your points within the 12 months to retain your tier status.

The points associated with order/s that are cancelled or returned will be deducted from your current points balance.

We have a wide selection of beauty and lifestyle brands we are partnering with. Our current roster of rewards per tier will continuously be updated, so make sure to be on the lookout for new rewards coming in!

The Insider Rewards membership is strictly only available to (1) one user.

Items, vouchers, or services are not exchangeable once it is redeemed.

You may view your current membership status and points on the My Account page. If you still have trouble viewing your points, please email us at hello@beautyinsider.my, so we can assist you on this matter.

We’re sad to see you go! If you wish to terminate your membership at Insider Rewards, please email us at hello@beautyinsider.my, so we can deactivate your account. Please take note that you will lose all the points and current tier status once we proceed with the deactivation. You may re-join the membership any time, but your points will be reset to zero.

Account

“Insider Rewards Loyalty Program” is a loyalty program by Beauty Insider that offers rewards, discounts, and privileges to its customers in accordance with their value and tier membership.

By availing of this membership, the customer agrees to the terms and conditions. Strictly, one (1) membership is allowed per account.

Membership and its privileges are non-transferable and can only be used in Malaysia. Customers are automatically enrolled into the program and are entitled to its exclusive benefits once they create an account on Beauty Insider, Insider Mall, or Glitz.

As part of the program, they also agree to receive email marketing newsletters, SMS updates through WhatsApp, follow-ups, marketing promotions, and alerts from Beauty Insider and its partners.

Membership in the loyalty program is free of charge that is granted by Beauty Insider to its customers. However, Beauty Insider also reserves the right to terminate, deny, or suspend an account’s membership if the improper, illegal, or unauthorised use of the services, rewards, and privileges.

Beauty Insider also reserves the right to terminate, deny, or suspend an account under Platinum Subscription plan, if the improper, illegal, or unauthorised use of the services, rewards, and privileges.

Membership & Its Tiers

Customers, upon registration, are automatically qualified for the loyalty reward program under the Basic tier.

Customers who wish to upgrade their membership, must accumulate a minimum of $500 to automatically be levelled up to Gold tier.

They will automatically receive email notifications about their membership and status.

Membership will automatically reset after (1) one year after the user has started their membership. If they do not maintain their tier, they will no longer have any access to the privileges and rewards that are exclusive to the tier.

Gold tier is valid for one (1) year and members must maintain their membership through the following ways:

• Consistently spending a minimum of $500 to stay in Gold tier
• Purchase in one (1) transaction tantamount to $500 and above

Earning Points

Active customers may earn and accumulate points by doing various activities in Beauty Insider and Insider Mall.

Every activity equates to a corresponding number of points. The following actions may be performed on the site:

1. For every $1 dollar they spend = 1 point.
   The total number of points will reflect on their account for each successful order transaction made.
2. Purchasing On Their Birthday = 2 Points per $1.
3. Leaving a Review on a Product or Service = 5 Points.

Rewards Redemption

Rewards and privileges are earned depending on the membership tier of the account. They may redeem them according to the number of points accumulated on their account. The rewards can only be redeemed through Beauty Insider’s website.

More rewards and privileges can be unlocked once a user subscribes into Platinum tier.

Discount voucher rewards may not be used in conjunction with other discount vouchers, ongoing promotions, and product sales.

All rewards are subject to availability and supply restrictions.

Failure to redeem a service or voucher within the given time period they are valid are non-replaceable.