With its revolutionary technology, Aoikumo managed to record a staggering 229% growth between 2019 and 2020, marking another milestone in its achievement.
“For this year, we have been hovering at about 30% but we are expecting a 50% growth at least, considering the current situation in Malaysia, as well as the Southeast Asia region,” said Kevin Nair who is the Founder, and Technical Lead of Aoikumo.
Created in 2018, Aoikumo is a full cloud-based system that was created to transform the beauty, aesthetic and medical industry. Aoikumo has been widely used by leading brands from the Asia Pacific region including Malaysia, Indonesia, Singapore and Thailand. In fact, they have observed a surge of client growth especially in the medical aesthetics sector over the last six months, totalling 2,300 as of today.
“We have launched our customer booking app called MeTIME Wellness that is available for download from the app store. This app is built specially for all our subscribers’ customers allowing them to make bookings online, view account history, promotions and so forth. They would also soon be able to make purchases over the app and collect points for rewards too.”
“Aoikumo now includes the Medication and Prescription feature, along with reports related to the Health Ministry’s requirements. The Doctor Case Notes module was also tweaked to make it more robust and friendly. Another app called kumoSan was released early this year as the market opened, helping businesses within the industry to capture the clock-in and clock-out of their employees and for them to better manage appointments, commissions, and tasks. kumoSan is now integrated with MeTIME Wellness as well, so when a customer books a service through MeTIME Wellness, employees will receive booking notifications live on their kumoSan app, allowing them to confirm, reject or reschedule the booking.” said Kevin when asked on the latest system updates.
On top of that, they also have recently introduced a new product, kumoDent which is a locally built system that helps to mitigate the daily operations of dental clinics. This innovative system runs on the same single platform with technical changes made to ensure that it doesn’t interrupt the beauty and aesthetics line.
Despite the pandemic, the team expected an increase of 4,000 new users for Aoikumo by the end of this year.”The pandemic has driven more businesses into digitalisation. While the adoption rate among clinics is a little slow, more and more aesthetic and dental clinics are looking for a proper system to use.
“Many systems brand themselves as full-cloud but most are not. We provide a full-cloud solution alongside a long-term partnership to ensure the system stays relevant in the business for many years to come.
“Instead of managing daily operations that can be automated, we want businesses to focus on their growth, to leverage on our product and expertise as software developers,” he elaborated.
He further added that the team is constantly looking for ways to improve the platform and apps in accordance with the market changes. As Aoikumo allows users to access the platform from any location, it is proven convenient especially during the Movement Control Orders (MCO).
“Last year, we released our Webstore feature which allows businesses to sell their services online. We also introduced our Teleheath feature that allows businesses to directly video call their patients or customers.
“With the next year, we are working on integration modules that link with most shopping sites in Malaysia. This should somewhat cushion the impact of revenue loss for physical stores. More of that to come in due time,” said Nair on the future plan.
Aoikumo is a certified Technology Solution Provider (TSP) granted by the Malaysian government’s SME Business Digitalisation Grant initiative (MDeC) and Digital Service Provider (DSP) under the Selangor government’s initiative (SIDeC). Any new subscribers of Aoikumo and kumoDent will be able to enjoy a 50% matching grant of up to RM5,000.